We're Proud To Be Accessible For All
We’re committed to making our site as accessible and inclusive as possible for all visitors. Around 70% of our gardens and garden paths are accessible to wheelchair users, providing plenty of opportunity to enjoy the natural beauty of the grounds.
The castle itself, despite its medieval origins, has been thoughtfully adapted to accommodate wheelchair users and less mobile visitors. All state rooms and the undercroft can be accessed via alternative routes. However, please note that the Chapel and bedrooms are only reachable by stairs.
Our Pre-loved Bookshop, gallery, and café are fully accessible, offering comfortable and enjoyable spaces for everyone to relax and explore.
Please note that due to the historic nature of the building, we cannot accommodate mobility scooters or push chairs / prams inside the castle. The access to the castle also includes a slope that is quite steep.
We accept official Carer ID cards, such as those issued by your local council, the Access Card scheme and The NHS.
Our Facilities
All-terrain wheelchairs
Available free of charge. These can be requested at the Ticket Box on arrival and are offered on a first-come, first-served basis.
Disabled toilets
Located near the courtyard entrance and close to the walled garden.
Disabled parking
Available in the main car park for easy access to the site.
Non-verbal signage & weighted bear
Available in the family room.
Free Carer Access
Registered carers receive free entry when visiting with the person they care for. To qualify, carers must present valid identification.
We accept official Carer ID cards, such as those issued by your local council, the Access Card scheme and The NHS
Please be aware that Blue Badges are not accepted as proof of carer status.
If you have any questions about carer access or accepted ID, feel free to contact us ahead of your visit.
